Work With Us
Pyrrha designers Danielle Wilmore and Wade Papin have been creating jewelry using time-honored, old world techniques from their Vancouver studio since 1995. Pyrrha's signature talismans have become some of the most recognized and coveted jewelry by editors, style icons, and celebrities worldwide. Handcrafted from start to finish, Pyrrha's jewelry reflects the processes and people that craft it, proudly bearing the maker's hand.
As a carbon-neutral certified B Corp, (one of only 20 worldwide in the jewelry industry), we are committed to environmental responsibility, accountability, and leadership in the creation of our jewelry. In an industry where sustainability is not commonplace, we make every effort to reduce our footprint by being conscious in all stages of in-house production.
Our bright and spacious studio is located in centrally located Mount Pleasant and a large portion of our staff bike, take transit or walk to work. We have locally grown organic food delivered every week for our team, and an extensive recycling and composting program to reduce waste going to the landfill.
Current Job Openings
Pyrrha is seeking an outgoing and reliable individual to join our team as a Full Time Sales Associate & Admin at our Vancouver Store. Our ideal team member is a self-starter, motivated by a genuine desire to connect with and care for our guests. Our ideal candidate will have a passion for sustainability, experience in retail sales, a strong administrative skillset and the ability to work both independently, and as part of a team.
The sales associate will work 40 hours per week between the hours of 9 - 6pm, Monday through Sunday, hours may change seasonally based on business needs. Must be available holidays and weekends.
Job Description
- Build relationships with guests, providing a luxury and personalized sales experience.
- Promoting the store through events and community outreach
- Work in collaboration with the Store Manager to manage the daily operations of the Vancouver store.
- Maintain a visually appealing store environment through merchandising and inventory management.
- Hosting studio tours and in-store events, sharing Pyrrha’s brand story with our guests.
- Work in collaboration with Customer Care to respond to customer inquiries via phone and email, providing product and service information.
- Assist the sales team with order processing, tracking and documentation.
- Update and maintain customer records in the CRM system.
- Prepare and distribute sales reports as requested.
- Other sales and administrative duties as needed to support the studio.
Skills & Experience
- 1-2 year sales experience, preferably in a retail setting
- Excellent written and verbal communication skills.
- Strong knowledge Microsoft Office Suite including Excel.
- Previous experience with Shopify and / or Salesforce is an asset.
- Strong organizational skills with an ability to prioritize tasks in a fast-paced environment.
- Excellent attention to detail and problem solving abilities.
What We Offer:
- Pyrrha is a Living Wage employer. Salary will be commensurate with experience and skillset.
- An extended health and dental plan after three months.
- A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio / showroom located in central Mount Pleasant.
- Paid day off for birthday.
- Paid volunteer time.
- Local organic snacks and beverage delivery
- Purpose built bike room.
- Outdoor courtyard.
About Pyrrha:
We create sustainable jewelry that holds personal significance for those who wear it. People connect with symbols and their meanings, and the individual way they resonate with their personality, ambitions, struggles or source of joy.
As a carbon neutral certified B Corp and member of 1% for the Planet, Positive Luxury, and the Responsible Jewellery Council, we're committed to environmental accountability in all stages of production of our jewelry. We cast our jewelry in 100% recycled metals in our Canadian Green Building Council certified Zero Carbon Vancouver studio.
How to apply:
Please email resume and cover letter to careers@pyrrha.com sharing with us why you’d think you would make a good addition to our team. Applications submitted without a cover letter will not be considered.
Job Type: Full-time
Benefits:
- Dental care
- Paid time off
- Vision care
Education: Secondary School (preferred)
Experience: Sales: 1 year (preferred)
Customer service: 1 year (preferred)
