We are seeking a versatile and proactive individual to join our team as a Sales & Administrative Support Coordinator. This role will provide essential administrative support to both the Sales and Accounting teams while stepping in on the sales floor as needed. The ideal candidate will be a multitasker who thrives in a dynamic, fast-paced environment and can effectively balance administrative duties with hands-on support for sales and accounting operations.

This position is 40 hours – Tuesday - Saturday.

How to apply: Please email to careers@pyrrha.com with RESUME, COVER LETTER, and SALARY EXPECTATIONS.

Sales Support:

• Assist the sales team with order processing, tracking, and documentation.
• Update and maintain customer records in the CRM system.
• Prepare and distribute sales reports as requested.
• Coordinate sales meetings, take notes, and track action items.
• Respond to customer inquiries via phone or email, providing product and service information.

Accounting Support:

• Assist with invoicing, billing, and accounts receivable tasks.
• Prepare and process orders, receipts, and other financial documents.
• Help with data entry for financial records, ensuring accuracy and completeness.
• Maintain and update financial files and spreadsheets.
• Support with month-end and year-end accounting processes, as needed.

General Administrative Support:

• Manage general office tasks such as answering phones, scheduling appointments, and handling correspondence.
• Assist with the preparation and coordination of promotional materials, product catalogs, and presentations.
• Ensure smooth communication between departments and assist with special projects as needed.

Skills & Qualifications:

• Strong organizational skills with the ability to multitask effectively.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (Excel, Word, Outlook).
• Ability to adapt quickly to a variety of tasks and work in a fast-paced environment.
• Excellent attention to detail and problem solving abilities.
• Friendly, professional demeanour with a customer-first attitude.

Preferred Experience:

• 1-2 years of administrative experience, preferably in sales, retail, or accounting.
• Knowledge of wholesale/retail operations and processes is a plus. 
• Experience with CRM software (Salesforce) is a plus.
• Basic knowledge of accounting and finance processes is a plus.

Pyrrha is seeking a highly organized and detail-oriented Bookkeeper to join our dynamic team. This role combines key accounting responsibilities in AR/AP with administrative assistance for our sales team. The ideal candidate will be responsible for ensuring smooth financial operations, supporting the sales team with their administrative needs, and maintaining effective communication across departments.

This is a full-time, permanent, onsite position. Studio hours are 8am – 4pm, Monday to Friday.

How to apply: Please email to careers@pyrrha.com with salary expectations, resume, and a cover letter sharing with us why you’d think you would make a good addition to our team. Applications submitted without a cover letter will not be considered.

Responsibilities:

• Accounts Receivable: Manage customer invoicing, track outstanding payments, and follow up on overdue accounts.
• Accounts Payable: Process vendor invoices, ensure timely payments, and reconcile discrepancies.
• Financial Reporting: Assist in generating basic financial reports, tracking cash flow, and maintaining financial records.
• Payment Processing: Verify, process, and record payments to suppliers, contractors, and other external vendors.
• Reconciliations: Assist in monthly and quarterly bank and credit card reconciliations.
• Order Processing: Assist with processing orders, ensuring accurate entry into the system, and confirming payment and delivery details.
• Reporting & Analysis: Provide basic sales performance reports and track sales metrics to help the team meet their targets.
• Client Support: Support the sales team in managing client relationships and ensuring customer satisfaction.
• Data Entry: Ensure accuracy in entering financial and sales data into company systems (Shopify, Salesforce, UPC codes etc.)
• Document Management: Maintain and organize financial records, contracts, and other sales-related documentation.
• Customer Communication: Respond to client queries regarding invoicing, payments, and account status.

Skills:

• Strong understanding of accounts receivable and accounts payable processes.
• Proficiency with accounting software (QuickBooks Enterprise) and MS Office (Excel, Word) is required
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently as well as part of a team.
• Familiarity with CRM software (Salesforce)

Experience:

• Bookkeeping: 2 years (required)
• QuickBooks: 2 years (required)

Personal Attributes:

• Proactive: Ability to take initiative, stay ahead of tasks, and anticipate needs.
• Collaborative: Team-oriented and able to communicate effectively across departments.
• Customer-Focused: Strong dedication to client satisfaction and relationship management.
• Adaptable: Comfortable working in a fast-paced, dynamic environment and managing competing priorities.

What We Offer:

• Living wage employer
• An extended health and dental plan after three months
• A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio/showroom located in central Mount Pleasant
• Paid team volunteer time
• Local organic snacks and beverage delivery through SPUD
• Purpose built bike room
• Outdoor courtyard

The Production and Operations Coordinator will be covering the role of the Production Assistant Manager while she is on maternity leave.  This role will involve a combination of administrative, operational, and safety related tasks, while also providing support across various production areas, including onboarding, health and safety, with various daily activities and ongoing projects. The ideal candidate will have excellent communication skills, the ability to multitask effectively, and a strong attention to detail.

Studio hours are 8am – 4pm, Monday to Friday. This is a full-time, onsite hourly position.

How to apply: Please reply to careers@pyrrha.com with salary expectations, resume, and a cover letter sharing with us why you’d think you would make a good addition to our team.

We want to get to know more about you and why this position caught your eye. You are welcome to write in a more casual tone or use bullet points to explain why you'd be a good fit. Applications submitted without a cover letter will not be considered.

 Duties Include:

• Tracking high priority tasks and ensure timely completion. 
• Coordinating onboarding and training.
• Health and safety activities, including updating materials information and conducting walkthroughs.
• Supporting meetings and daily operations by preparing agendas and updating manuals in consultation with Production.
• Supporting new season work by building out timelines and sending out updates.
• Proactively identify ways to improve workflow and take on additional tasks as needed to support team and production success. 

 
Skills and Assets:

• Good working knowledge of Microsoft Office Suite including Excel
• Excellent communication and interpersonal skills.
• Strong organizational skills with an ability to prioritize tasks in a fast-paced environment.
• Experience in production or operations coordination, preferably within a manufacturing or jewelry production environment.
• Knowledge of health and safety protocols, including WHMIS and MSDS.
• Experience with onboarding and staff training.
• Ability to work effectively in a team environment but also able to work independently with minimal supervision

 
What We Offer:

• Living wage employer
• An extended health and dental plan after three months
• A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio/showroom located in central Mount Pleasant
• Paid day off for birthday
• Paid team volunteer time
• Local organic snacks and beverage delivery through SPUD
• Purpose built bike room
• Outdoor courtyard

Pyrrha is seeking an outgoing and reliable individual to join our team as a Full Time Sales Associate & Admin at our Vancouver Store. Our ideal team member is a self-starter, motivated by a genuine desire to connect with and care for our guests. Reporting to the Manager of Retail at our Vancouver store,  the ideal candidate will have a passion for sustainability, experience in sales and the ability to work both independently, and as part of a team.

The sales associate will work 40 hours per week, from Tuesday – Saturday, subject to change seasonally based on business needs. 

How to apply: Please email resume and cover letter to careers@pyrrha.com sharing with us why you’d think you would make a good addition to our team. Applications submitted without a cover letter will not be considered.

Sales Associate

• Build relationships with guests, providing a luxury and personalized sales experience.
• Work in collaboration with the Vancouver Store Manager to manage the daily operations of the Vancouver Store.
• Maintain a visually appealing store environment through merchandising and inventory management. 
• Hosting studio tours and in-store events, sharing Pyrrha’s brand story with our guests.
• Work in collaboration with Customer Care to respond to customer inquiries via phone and email, providing product and service information. 
• Assist the sales team with order processing, tracking and documentation. 
• Update and maintain customer records in the CRM system. 
• Prepare and distribute sales reports as requested. 
• Other sales and administrative duties as needed to support the studio. 

Skills & Experience 

• 1-2 year sales experience, preferably in a retail setting.
• Excellent written and verbal communication skills.
• Strong knowledge Microsoft Office Suite including Excel. 
• Previous experience with Shopify and / or Salesforce is an asset.
• Strong organizational skills with an ability to prioritize tasks in a fast-paced environment. 
• Excellent attention to detail and problem solving abilities. 

What We Offer:

• Pyrrha is a Living Wage employer. This role has a starting salary of $23 / hr. Salary will be commensurate with experience and skillset. 
• An extended health and dental plan after three months. 
• A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio / showroom located in central Mount Pleasant. 
• Paid day off for birthday 
• Paid volunteer time 
• Local organic snacks and beverage delivery through SPUD 
• Purpose built bike room 
• Outdoor courtyard 

Pyrrha is seeking an individual with a positive attitude and a love of sustainability for our busy jewelry production studio.

Our ideal candidate will have a friendly and energetic personality, with the ability to work independently and complete assigned tasks with minimal supervision. Jewelry production experience or education is required.

Studio hours are 8am – 4pm, Monday to Friday. This is a full-time, onsite hourly position.

How to apply: Please email to careers@pyrrha.com.

Requirement:

• 1 year jewellery making experience
• Expected hours: 40 hours per week

What We Offer:

• Pyrrha is a Living Wage employer. This role has a starting salary of $20.58 / hr.
• An extended health and dental plan after three months
• A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio/showroom located in central Mount Pleasant
• Dental care
• Extended health care
• Store discount
• Vision care
• Paid day off for birthday
• Paid team volunteer time
• Local organic snacks and beverage delivery through SPUD
• Purpose built bike room
• Outdoor courtyard